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Health insurance · Subsidy · Geneva

Get your subsidy entitlement certificate

You live in the canton of Geneva and can no longer find your subsidy certificate? There are two ways to get it back, and our team supports you at every step, for free.

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The essentials

Free · online

From your e-démarches account

Download and print your certificate from “Ma situation subside” on ge.ch.

No account · by post

A duplicate from the SAM

On written request to the Health Insurance Service, the certificate is sent to your home address.

The subsidy certificate, explained

In Geneva, everyone entitled to a health insurance subsidy receives a certificate at their home. Keep this document: it may be requested during administrative procedures or by your insurer.

What is it?

Proof of your entitlement

An official cantonal document confirming the subsidy granted to you and its amount, used as supporting evidence.

Who receives it?

Geneva beneficiaries

People resident in Geneva whose income opens a subsidy entitlement, including many cross-border workers insured under LAMal.

What is it for?

Justify your subsidy

The subsidy is not paid into your account: it is deducted directly from your premiums by your insurer. The certificate proves it.

Two ways to get your certificate

The online route is free and immediate. Without an e-démarches account, you can request a paper duplicate from the Health Insurance Service.

Recommended · free · immediate

Online, via e-démarches

  1. Log in to Mon espace e-démarches on ge.ch.
  2. Open the “Ma situation subside” section.
  3. Download or print your certificate, as many times as needed.

No account yet? Registration is done online on ge.ch, and we can help you set it up.

No account · by post

A duplicate from the SAM

  1. Send a written request to the Health Insurance Service (address below).
  2. You receive a payment slip to settle.
  3. Once payment is received, the certificate is sent to your home.

Allow the usual postal time to receive the slip, then the certificate.

Health Insurance Service (SAM)
This is the cantonal service that manages subsidies and issues certificates. Requests are made by post or online; public reception is by appointment only.

Where to send your duplicate request: include your full contact details so the SAM can send you the payment slip, then the certificate.
📍 Service de l'assurance-maladie · Route de Frontenex 62 · 1207 Geneva
🔗 Official information: ge.ch – health insurance subsidy.

You can also check your subsidy entitlement in 2 minutes, see the 2026 amount and scale, or get free support for your application.

Frequently asked questions

Your questions about the subsidy certificate

Is the subsidy certificate free?

Downloading and printing it from your e-démarches account is free and unlimited. To receive a paper duplicate by post, you request it from the Health Insurance Service (SAM).

I don't have an e-démarches account, what can I do?

You can register directly online on ge.ch, then access the “Ma situation subside” section. If you prefer to avoid the online process, request a duplicate from the SAM by post. We can also help you create your account, for free.

I never received my certificate: is that normal?

Everyone entitled to a subsidy receives a certificate at their home address. If you think you are entitled but received nothing, check your situation via e-démarches or your premium statement. If in doubt, review it with us or contact the SAM.

I'm a cross-border worker: does this concern me?

If you work in Geneva and are insured under LAMal (droit d'option), you may be entitled to the Geneva subsidy depending on your income, and therefore receive a certificate. We regularly support cross-border workers on these matters.

Can SPI handle the process for me?

The certificate is issued by the canton, but we support you for free: checking your subsidy entitlement, creating your e-démarches account, understanding your premium statement and optimising your health insurance. Our advice is independent and without obligation.

⚠️ Private, independent site, registered with FINMA (F01305043), not affiliated with the State of Geneva or the SAM. The certificate is issued by the canton; we support you free of charge with your procedures.
Your subsidy in 2 minutes

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